Legal
Privacy Policy
This Privacy Policy explains how Omnisoft (“we”, “us”) collects, uses, and shares information when you use the CloudChain mobile application.
1. Information we collect
- Account data: email, username, name, phone, country, birthday, referral code, profile photo (if provided).
- Authentication data: identifiers from Firebase Auth and social providers you choose (Google, Apple, Facebook), such as provider user id and email.
- Usage & device data: app interactions, crash/diagnostic data, device type, OS version, and approximate network info needed to run the service.
- Mining & rewards data: balances, rates, boosts, session activity, and related server logs.
- Notifications: push tokens if you enable notifications.
- Ads (if enabled): advertising identifiers and events processed by our ad partners under their policies.
2. How we use information
- Create and secure your account
- Operate mining, rewards, referrals, and profile features
- Prevent fraud and enforce Terms
- Send service messages and optional push notifications
- Improve performance, reliability, and support
- Comply with legal obligations
3. Sharing
We may share data with:
- Infrastructure and auth providers (for example Firebase / Google Cloud)
- Social login providers when you choose those sign-in methods
- Analytics, crash, and advertising partners when those features are enabled
- Authorities when required by law
We do not sell your personal information.
4. Retention
We keep account and service data while your account is active and as needed for security, dispute resolution, and legal requirements. You may request deletion as described on our Delete account page.
5. Security
We use industry-standard safeguards (including encrypted transport and access controls). No method of transmission or storage is 100% secure.
6. Children’s privacy
CloudChain is not directed to children under 13 (or the minimum age required in your country). We do not knowingly collect personal information from children.
7. Your choices
- Update profile information in the App
- Disable notifications in device or App settings
- Delete your account via the App or the deletion instructions
8. International transfers
Your information may be processed in countries where we or our providers operate. We take steps appropriate to protect data in line with applicable law.
9. Changes
We may update this Policy. The “Last updated” date will change when we do. Continued use means you accept the updated Policy.
10. Contact
Privacy questions: se.m.haddi@gmail.com (or the support channel shown in the App).